Hewlett Packard HP Deskjet 5552 Color Inkjet Download Drivers und Utilities

Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. It is for use with Mac OS 8.6, and 9.0.x. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
Download the driver.
Uncompress the file with Stuffit Expander
Launch the "hp inkjet installer" program, and follow the on-screen instructions



Operating system(s): Mac OS 9, Mac OS 8
Download file size: 10.07M

Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.
It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver. It is also recommended that you quit open applications before installing this driver.

Download the driver.
Mount the disk image by double clicking on it.
Launch the "OS X HP Inkjet Installer" program, and follow the on-screen instructions


Operating system(s): Mac OS X
Download file size: 77.78M

This driver is designed for use on computers that will be directly connected to the printer from the computer through a Parallel Cable.
Caution: The printer's cable must be unplugged before proceeding!
Please note: This driver has no "Program Group" functionality.
Installation instructions:
Create a new folder on the hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Open the c:\dj5552 folder and double-click the downloaded "exe" file.
Under c:\dj5552\2kxpinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created by double-clicking on the downloaded "exe" file.
Connect the parallel cable from the PC to the printer.
From Windows, click "Start", "Settings", "Printers".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer", uncheck "Automatically detect and install my Plug and Play printer", and click "Next".
Select "LPT1" and click "Next".
To continue, click the "Have Disk" button.
Next, click "Browse" and go to the folder "c:\dj5552\2kxpinf\enu\drivers\Win2k_xp". An "hpf5550k.inf" file will be displayed. Select the file name and click "Open".
Click "OK" to continue. "hp deskjet 5550 series" will now be found in the Printers column. Now, click the "Next" button.
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Next".
Choose "Do not share this printer" and click "Next".
Select "Yes" or "No" to print a test page and click "Next".
To complete the installation process, click "Finish". The hp deskjet 5550 series printer driver will be added to the "Printers" window.



Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 5.25M

With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 6.19M

Installation instructions:
Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Create a new folder on the hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Open the c:\dj5552 folder and double-click on the downloaded "exe" file. Once the files are loaded and driver installation screen appears, proceed to step 6. If this screen does not appear, continue with the next step to manually open the screen.
Double-click on the c:\dj5552\Win2k_xp folder to open the folder.
Double-click on the "setup.exe" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.



Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 17.33M

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
Download file size: 625.67k
System Requirements

This utility will only support USB connected printers.

Installation Instructions

1. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

Installation instructions:
Create a new folder on the hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj5552 folder and double-click the downloaded "exe" file.
Under c:\dj5552\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next" (applicable in Windows 98/ME).
To continue, click the "Have Disk" button.
Next, click "Browse" and move to the folder "c:\dj5552\9xinf\enu\drivers\Win9x_ME". An "hpf5550x.inf" file will be displayed. Select the file name and click "OK".
Click "OK" to continue. "hp deskjet 5550 series" will now be found in the Printers column. Now, click the "Next" button.
Choose "LPT1" and click "Next".
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Finish". The hp deskjet 5550 series printer driver will be added to the "Printers" window.


Operating system(s): Microsoft Windows 95
Download file size: 5.66M

With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap! In addition, the online options let you share your pictures and order prints and personalized photo items.


Operating system(s): Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 98SE
Download file size: 5.39M

This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on the hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj5552 folder and double-click the downloaded "exe" file.
Under c:\dj5552\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next".



Operating system(s): Microsoft Windows NT 4.0
Download file size: 5.15M

This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on your hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Open the c:\dj5552 folder and double-click on the downloaded "exe" file. Once the files are loaded and the driver installation screen appears, proceed to step 6. If this screen does not appear, continue with the next step to manually open the screen.
Double-click on the c:\dj5552\WinNT4 folder.
Double-click on the "setup.exe" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.



Operating system(s): Microsoft Windows NT 4.0
Download file size: 17.23M

The hpcmpmgr.exe program is installed on most computers to support HP products, such as the HP Photosmart, Deskjet, and All-In-One printers. The error message is generated when the program becomes corrupt or conflicts with other system components. In order to resolve this issue, follow the steps below to install an updated version of hpcmpmgr.exe that will resolve this error.
Downloading and Installing the Update
Click the "Download now" to begin downloading the update.
When the File Download window appears, click Open to start installing the update.
The Install Shield Wizard will appear and display information about the update. When the update has been successfully installed, a
Thank you. You have successfully downloaded and installed the fix. Please restart your computer
message will appear. Close all programs and click OK to restart the computer.
NOTE:
In the event of an unsuccessful installation of the hpcmpmgr.exe update, the following message will appear:
Recommended update to resolve hpcmpmgr.exe and hpdarc.exe errors. There was an error while running the fix. Please try again.
If the product software is uninstalled and reinstalled at a future date, the patch will need to be installed again. HP Software Update will automatically offer the update for future downloading.


Operating system(s): Microsoft Windows XP
Download file size: 6.93M

Beta driver providing basic print and scan functionality.

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Operating system(s): Microsoft Windows XP x64
Download file size: 58.43M

Installation Instructions

Follow the installation instructions below for your printer connection, USB or Networked (Wired and Wireless).

Installation Instructions: USB Connection
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below.
Note: There may be a long pause between each of the steps below.
4. Choose Direct Connect.
5. Power on the printer, and connect it to the computer when prompted.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: USB Connection
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).

Installation Instructions: Network (Wired and Wireless)

Checklist for Wired Network Setup:
1. Turn the printer on.
2. Ensure the printer is connected to the network.

Checklist for Wireless Network Setup:
1. Turn the printer on.
2. Ensure the "Wireless" is turned on for the printer. (Typically signified by Blue Light on printer.)
3. Write down the wireless setting for your network. They are stored in the access point (the box with antennas).
4. To get to the access point:
a. Press the Windows key and the R key. Type CMD and press ENTER.
b. Type IPCONFIG and press ENTER.
c. Write down the IP address that appears in the line that says "Default Gateway". Example "192.162.0.1"
d. Press the Windows key and the R key. Type http:// and press ENTER . Example http://192.168.0.1. That will take you to the access point web server. Check your access point manual for more instructions.
e. You need to find the following settings.
i. SSID or Network name
ii. Encryption (None or disabled, WEP or WPA)
iii. Key or paraphrase

f. If you cannot find these settings, contact the manufacturer of your access point for help.
5. If your printer has an LCD display, press Setup, go to the network menu and select the wireless configuration option (usually called Wireless Setup Wizard) and follow instructions.

Note: If the printer cannot connect to your wireless network:
1. Ensure MAC address control/filter includes new printer's MAC addresses OR MAC address control/filter is turned "Off".
2. Ensure SID broadcasting is temporary enabled for easier setup.
3. Follow your setup instructions that came with your printer for more information on configuring your wireless printer.

Installation instructions: Wired and Wireless Network
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just Run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below:
Note: There may be a long pause between each of the steps below.
4. Choose Network.
5. Choose your printer after the installer has identified it on the network.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: Wired and Wireless Network
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 677.96k
System Requirements

This utility will only support USB connected printers.

Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

Mac OS 9, Mac OS 8
Description: Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. It is for use with Mac OS 8.6, and 9.0.x. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
Download the driver
Uncompress the file with Stuffit Expander
Launch the "hp inkjet installer" program, and follow the on-screen instructions

Mac OS X
System requirements: It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver.
It is also recommended that you quit open applications before installing this driver.

Description: This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It supports Deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.

It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X.

The downloadable file includes a driver installer, which also installs the newest Deskjet printer utility.
Enhancements: Original Software/Drivers

Microsoft Windows 2000, Microsoft Windows XP
Description: Installation instructions:
Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Create a new folder on the hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Open the c:\dj5552 folder and double-click on the downloaded "exe" file. Once the files are loaded and driver installation screen appears, proceed to step 6. If this screen does not appear, continue with the next step to manually open the screen.
Double-click on the c:\dj5552\Win2k_xp folder to open the folder.
Double-click on the "setup.exe" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.

Microsoft Windows 2000, Microsoft Windows XP
Description: With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap.

Microsoft Windows 2000, Microsoft Windows XP
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer through a Parallel Cable.
Caution: The printer's cable must be unplugged before proceeding!
Please note: This driver has no "Program Group" functionality.
Installation instructions:
Create a new folder on the hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Open the c:\dj5552 folder and double-click the downloaded "exe" file.
Under c:\dj5552\2kxpinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created by double-clicking on the downloaded "exe" file.
Connect the parallel cable from the PC to the printer.
From Windows, click "Start", "Settings", "Printers".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer", uncheck "Automatically detect and install my Plug and Play printer", and click "Next".
Select "LPT1" and click "Next".
To continue, click the "Have Disk" button.
Next, click "Browse" and go to the folder "c:\dj5552\2kxpinf\enu\drivers\Win2k_xp". An "hpf5550k.inf" file will be displayed. Select the file name and click "Open".
Click "OK" to continue. "hp deskjet 5550 series" will now be found in the Printers column. Now, click the "Next" button.
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Next".
Choose "Do not share this printer" and click "Next".
Select "Yes" or "No" to print a test page and click "Next".
To complete the installation process, click "Finish". The hp deskjet 5550 series printer driver will be added to the "Printers" window.

Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
System requirements: This utility will only support USB connected printers.
Description: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.
Enhancements: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.

Microsoft Windows 95
Description: Installation instructions:
Create a new folder on the hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj5552 folder and double-click the downloaded "exe" file.
Under c:\dj5552\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next" (applicable in Windows 98/ME).
To continue, click the "Have Disk" button.
Next, click "Browse" and move to the folder "c:\dj5552\9xinf\enu\drivers\Win9x_ME". An "hpf5550x.inf" file will be displayed. Select the file name and click "OK".
Click "OK" to continue. "hp deskjet 5550 series" will now be found in the Printers column. Now, click the "Next" button.
Choose "LPT1" and click "Next".
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Finish". The hp deskjet 5550 series printer driver will be added to the "Printers" window.

Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 98SE
Description: With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap! In addition, the online options let you share your pictures and order prints and personalized photo items.

Microsoft Windows NT 4.0
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on your hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Open the c:\dj5552 folder and double-click on the downloaded "exe" file. Once the files are loaded and the driver installation screen appears, proceed to step 6. If this screen does not appear, continue with the next step to manually open the screen.
Double-click on the c:\dj5552\WinNT4 folder.
Double-click on the "setup.exe" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.

Microsoft Windows NT 4.0
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on the hard drive: c:\dj5552 before downloading the printer driver.
Download the driver to the newly created c:\dj5552 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj5552 folder and double-click the downloaded "exe" file.
Under c:\dj5552\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next".

Microsoft Windows XP
Description: The hpcmpmgr.exe program is installed on most computers to support HP products, such as the HP Photosmart, Deskjet, and All-In-One printers. The error message is generated when the program becomes corrupt or conflicts with other system components. In order to resolve this issue, follow the steps below to install an updated version of hpcmpmgr.exe that will resolve this error.
Downloading and Installing the Update
Click the "Download" to begin downloading the update.
When the File Download window appears, click Open to start installing the update.
The Install Shield Wizard will appear and display information about the update. When the update has been successfully installed, a
Thank you. You have successfully downloaded and installed the fix. Please restart your computer
message will appear. Close all programs and click OK to restart the computer.
NOTE:
In the event of an unsuccessful installation of the hpcmpmgr.exe update, the following message will appear:
Recommended update to resolve hpcmpmgr.exe and hpdarc.exe errors. There was an error while running the fix. Please try again.
If the product software is uninstalled and reinstalled at a future date, the patch will need to be installed again. HP Software Update will automatically offer the update for future downloading.

Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: This utility will only support USB connected printers.
Description: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.
Enhancements: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.