Hewlett Packard HP Deskjet 980cxi Download Drivers und Utilities

Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. It is for use with Mac OS 8.6, and 9.0.x. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.

Uncompress the file with Stuffit Expander
Launch the "hp inkjet installer" program, and follow the on-screen instructions





Operating system(s): Mac OS 9, Mac OS 8
Download file size: 10.07M

Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.
It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver. It is also recommended that you quit open applications before installing this driver.
Mount the disk image by double clicking on it.
Launch the "OS X HP Inkjet Installer" program, and follow the on-screen instructions




Operating system(s): Mac OS X
Download file size: 77.78M

This download package contains an updated HP Inkjet printer driver in new Universal Binary format. Full printing support for Mac OS X v10.2.8, v10.3, v10.4 PPC and Intel processor Macs is included with this download.

Note: this v3.3 driver is built-in to Mac OS X v10.4 shipping with new Intel core processor Macs.




Operating system(s): Mac OS X
Download file size: 24.23M
System Requirements

Mac OS X v10.2.8, v10.3, v10.4



Installation Instructions

Run the installer application and follow the on-screen instructions.

This driver is designed for use on computers that will be directly connected to the printer from the computer through a USB or Parallel Cable.
Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Please note: This driver has no "Program Group" functionality.
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click the downloaded "exe" file.
Under c:\dj980\2kxpinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created by double-clicking on the downloaded "exe" file.
For Parallel cable users only, connect the parallel cable from the PC to the printer. To continue, go to step 8 below.
For USB users, Plug the USB cable into the printer and PC.
A Hardware Wizard screen appears, click "Cancel".
From Windows, click "Start", "Settings", "Printers".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer", uncheck "Automatically detect and install my Plug and Play printer", and click "Next".
For USB users select "USB" and click "Next". For Parallel cable users select "LPT1" and click "Next".
To continue, click the "Have Disk" button.
Next, click "Browse" and go to the folder "c:\dj980\2kxpinf\enu\drivers\Win2k_xp". An "hpf980k.inf" file will be displayed. Select the file name and click "Open".
Click "OK" to continue. "hp deskjet 980c series" will now be found in the Printers column. Now, click the "Next" button.
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Next".
Choose "Do not share this printer" and click "Next".
Select "Yes" or "No" to print a test page and click "Next".
To complete the installation process, click "Finish". The hp deskjet 980c series printer driver will be added to the "Printers" window.





Operating system(s): Microsoft Windows 2000
Download file size: 5.65M

Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click on the downloaded "exe" file. Once the files are loaded and the "hp deskjet 980c" screen displays, proceed to step 6. If this screen does not display, continue with the next step to manually open the screen.
Double-click on the c:\dj980\Win2k_xp folder to open the 3 letter language folder. For example, the English driver will display an "enu" folder.
Double-click on the "setup.exe" file to start the installation program.
Click the "Install hp deskjet 980c series printer software" icon button. Files will now be loaded.
Follow the instructions on the installer screens to complete the installation.




Operating system(s): Microsoft Windows 2000
Download file size: 15.38M

With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap.




Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 6.19M

This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable. Please note this driver has no "Program Group" functionality.
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj980 folder and double-click the downloaded "exe" file.
Under c:\dj980\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next" (applicable in Windows 98/ME).
To continue, click the "Have Disk" button.
Next, click "Browse" and move to the folder "c:\dj980\9xinf\enu\drivers\Win9x_ME". An "hpf980x.inf" file will be displayed. Select the file name and click "OK".
Click "OK" to continue. "hp deskjet 980c series" will now be found in the Printers column. Now, click the "Next" button.
Choose "LPT1" and click "Next".
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Finish". The hp deskjet 980c series printer driver will be added to the "Printers" window.




Operating system(s): Microsoft Windows 95
Download file size: 5.87M

This driver is designed for use on computers that will be directly connected to the printer from the computer through:
A parallel cable on Windows 95/98/ME.
A USB or parallel cable on Windows 98/ME.
Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click on the downloaded "exe" file. Once the files are loaded and the "hp deskjet 980c" screen displays, proceed to step 6. If this screen does not display, continue with the next step to manually open the screen.
Double-click on the c:\dj980\Win9X_ME folder to open the 3 letter language folder. For example, the English driver will display an "enu" folder.
Double-click on the "setup.exe" file to start the installation program.
Click the "Install hp deskjet 980c series printer software" icon button. Files will now be loaded.
Follow the instructions on the installer screens to complete the installation.




Operating system(s): Microsoft Windows 95
Download file size: 15.63M

The HP DeskJet 960, 980, 990, and PhotoSmart 1200 Series printers have media sensing capability to automatically detect the type of media loaded in the printer and then select optimal settings for that type of media. Slow printing on plain paper or poor print quality on photo paper may be an indication that the media sense feature may not be set for optimal performance and accuracy. Download and run this media sense calibration utility to reset the media sense values in your printer.
Download Instructions:
Click the Download Now button. The next screen should have a dot in the button next to "Save this program to disk", if not, select it.
Click OK.
In the Save in field, click the arrow to see the dropdown menu, select Desktop. Make note of the name in the File Name field.
Click Save. The file will be saved to the Windows Desktop.
Close the web browser.
Note: After running the utility described below you can delete this file from your Desktop.
Running the Media Sense Calibration Utility.
Load clean white media in the printer. Do not use recycled media.
Double click the dj920xx.exe file just saved to the Desktop and follow the instructions on the utility. The printer should pick a sheet of paper and shine a blue light on the sheet. Then the media should eject to the Out tray. There is no printout on the sheet of paper.
Once the paper is ejected the calibration is complete.

FAQs
QUESTION: What printers can use this media sense utility?
ANSWER: The DeskJet 960C, DeskJet 980C, DeskJet 990C, and PhotoSmart 1200 Series printers.

QUESTION: What Operating Systems are compatible with this media sense calibration utility?
ANSWER: Windows 95, Windows 98, Windows Me, Windows 2K, and Windows NT.

QUESTION: How often should I run this utility?
ANSWER: Run this utility once. The media sense accuracy does not change over time. There is no advantage to running this utility periodically.

QUESTION: Are there any special system requirements?
ANSWER: No. This utility can be run from any Windows PC that meets the minimum product system requirements.

QUESTION: The printer picks a sheet then ejects it to the Out tray. The page has no printout. Is this all it does?
ANSWER: After the printer picks a sheet you should see a blue light appear. This blue light is part of the media sense calibration process. There is no printout on the ejected sheet.

QUESTION: I have gone into my driver and turned off media sense as the default setting ("Automatic" is not the default paper type). Will this utility recalibrate my media sense values?
ANSWER: Yes.

QUESTION: What if I continue to experience slow printing on plain paper or print quality problems on photo media?
ANSWER: Slow printing and print quality issues can be caused from other problems. Review information in the hp support web pages for other possible causes for these symptoms. If you need assistance contact the HP Customer Care Center.




Operating system(s): Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows NT 4.0, Microsoft Windows 2000, Microsoft Windows ME
Download file size: 128.0k

With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap! In addition, the online options let you share your pictures and order prints and personalized photo items.




Operating system(s): Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 98SE
Download file size: 5.39M

Use this utility when:
The USB driver installs part way, then the driver will not install. The Add New Hardware Wizard will not appear or one of the following conditions will occur.
After selecting Finish on the Add New Hardware Wizard during a USB install, the HP Printer Driver Installation screen fails to appear.
Plugging in the USB cable causes the Add New Hardware Wizard to appear on the screen briefly. The USB port driver loads, and the Printer Driver Installation screen fails to appear. There is no interaction required from the user in this scenario.
After printing successfully with the printer installed on the USB port and then uninstalling the printer driver, attempts to reinstall it fail.

Information:
The computer will not recognize the printer a second time (as described above) because during the first installation keys and folders are put into the computer's registry. The uninstaller on the installation CD will not delete these keys and folders that refer to the printer, therefore it appears to the computer that the printer is installed and will not allow it to be installed a second time. These printer entries in the registry need to be deleted. HP has developed an uninstaller utility that will delete all of the unnecessary printer references from the registry.

Instructions for running the USB Uninstall Utility from the Web site:
Unplug the USB cable from either the printer or the computer.
Click the Download Now button. The next screen should have a dot in the button next to "Save this program to disk", if not, select it.
Click OK.
In the Save in field, click the arrow to see the dropdown menu, select Desktop. Make note of the name in the File Name field.
Click Save. The file will be save to the Windows Desktop.
Close the web browser.
When the Desktop appears, double click the xxx.exe file just saved to the Desktop.
In the Unzip to folder field, click the Browse button to see the drop down menu, select Desktop, and click OK.
Click Unzip. A message "2file(s) unzipped successfully" will appear. Click OK
Close the Winzip Self Extractor window.
Find the new HP icon on the Desktop labeled scr_xxx.exe. (xxx will be the model number of the printer.
Double click the HP icon. This will only take seconds.
Click Yes when asked "Do you want to restart your computer now?"
The computer will restart.
The printer may now be reinstalled by carefully following the set up instructions from the setup poster, the manual, or the web.




Operating system(s): Microsoft Windows 98, Microsoft Windows ME
Download file size: 129.0k

This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable. Please note this driver has no "Program Group" functionality.
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj980 folder and double-click the downloaded "exe" file.
Under the c:\dj980\nt4inf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, choose "My Computer" and click "Next".
Choose "LPT1" and click "Next".
To continue, click the "Have Disk" button.
Next, click "Browse" and go to the folder "c:\dj980\nt4inf\enu\drivers\Win_NT". An "hpf980n.inf" file will be displayed. Select the file name and click "Open".
Click "OK" to continue. "hp deskjet 980c series" will now be found in the Printers column. Now, click the "Next" button.
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Next".
Choose "Not Shared" and click "Next".
Next, select "Yes" or "No" to print a test page and click "Finish". The hp deskjet 980c series printer driver will be added to the "Printers" window.





Operating system(s): Microsoft Windows NT 4.0
Download file size: 5.56M

This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on your hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click on the downloaded "exe" file. Once the files are loaded and the "hp deskjet 980c" screen displays, proceed to step 6. If this screen does not display, continue with the next step to manually open the screen.
Double-click on the c:\dj980\Win_NT folder to open the 3 letter language folder. For example, the English driver will display an "enu" folder.
Double-click on the "setup.exe" file to start the installation program.
Click the "Install hp deskjet 980c series printer software" icon button. Files will now be loaded.
Follow the instructions on the installer screens to complete the installation.




Operating system(s): Microsoft Windows NT 4.0
Download file size: 15.28M

Manual Installation Instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click the downloaded "exe" file.
Dialog boxes indicating "Loading Files" and "Please Wait" will appear indicating files are being copied. Wait until the files are finished copying.
Click "Install Printer Software"
Note: If this screen is not present, check the taskbar for a minimized screen named "980c". Click on this item to activate this screen.
Follow the instructions on the installer screen to complete the installation.
Note: You may see a screen indicating the printer cannot be found. Click on the "Locate Printer" button to continue.
Note: There may be one or more printers installed. To verify the correct printer has been selected, do the following:
Click on the Start Menu
Click "Printers and Faxes"
Verify that the "hp deskjet 980c series" is present Note: There may be more than one printer with "980c" in the name. The one WITH "series" in the name is the printer driver from HP. The one WITHOUT "series" in the name is the Built-In driver included in the Windows XP operating system.
Make sure the HP printer with driver with "series" in the name has a Check Mark next to it, indicating it is the default printer.
To make a printer the default printer, right click on the printer name and select "Set as Default Printer"





Operating system(s): Microsoft Windows XP
Download file size: 15.38M

Please note that with this driver version:
Status messaging and bi-directional communication is not available.
Ink level indication on the PC is not available.
HP Print Previewer is not available.
USB Installation Instructions:
Parallel Installation Instructions:




Operating system(s): Microsoft Windows XP
Download file size: 5.65M

Beta driver providing basic print and scan functionality.

.





Operating system(s): Microsoft Windows XP x64
Download file size: 58.43M



Installation Instructions

Follow the installation instructions below for your printer connection, USB or Networked (Wired and Wireless).

Installation Instructions: USB Connection
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below.
Note: There may be a long pause between each of the steps below.
4. Choose Direct Connect.
5. Power on the printer, and connect it to the computer when prompted.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: USB Connection
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).

Installation Instructions: Network (Wired and Wireless)

Checklist for Wired Network Setup:
1. Turn the printer on.
2. Ensure the printer is connected to the network.

Checklist for Wireless Network Setup:
1. Turn the printer on.
2. Ensure the "Wireless" is turned on for the printer. (Typically signified by Blue Light on printer.)
3. Write down the wireless setting for your network. They are stored in the access point (the box with antennas).
4. To get to the access point:
a. Press the Windows key and the R key. Type CMD and press ENTER.
b. Type IPCONFIG and press ENTER.
c. Write down the IP address that appears in the line that says "Default Gateway". Example "192.162.0.1"
d. Press the Windows key and the R key. Type http:// and press ENTER . Example http://192.168.0.1. That will take you to the access point web server. Check your access point manual for more instructions.
e. You need to find the following settings.
i. SSID or Network name
ii. Encryption (None or disabled, WEP or WPA)
iii. Key or paraphrase

f. If you cannot find these settings, contact the manufacturer of your access point for help.
5. If your printer has an LCD display, press Setup, go to the network menu and select the wireless configuration option (usually called Wireless Setup Wizard) and follow instructions.

Note: If the printer cannot connect to your wireless network:
1. Ensure MAC address control/filter includes new printer's MAC addresses OR MAC address control/filter is turned "Off".
2. Ensure SID broadcasting is temporary enabled for easier setup.
3. Follow your setup instructions that came with your printer for more information on configuring your wireless printer.

Installation instructions: Wired and Wireless Network
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just Run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below:
Note: There may be a long pause between each of the steps below.
4. Choose Network.
5. Choose your printer after the installer has identified it on the network.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: Wired and Wireless Network
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).

Mac OS 9, Mac OS 8
Description: Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. It is for use with Mac OS 8.6, and 9.0.x. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
Download the driver
Uncompress the file with Stuffit Expander
Launch the "hp inkjet installer" program, and follow the on-screen instructions

Mac OS X
System requirements: It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver.
It is also recommended that you quit open applications before installing this driver.

Description: This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It supports Deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.

It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X.

The downloadable file includes a driver installer, which also installs the newest Deskjet printer utility.
Enhancements: Original Software/Drivers

Mac OS X
System requirements: Mac OS X v10.2.8, v10.3, v10.4
Description: This download package contains an updated HP Inkjet printer driver in new Universal Binary format. Full printing support for Mac OS X v10.2.8, v10.3, v10.4 PPC and Intel processor Macs is included with this download.

Note: this v3.3 driver is built-in to Mac OS X v10.4 shipping with new Intel core processor Macs.

Microsoft Windows 2000
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer through a USB or Parallel Cable.
Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Please note: This driver has no "Program Group" functionality.
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click the downloaded "exe" file.
Under c:\dj980\2kxpinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created by double-clicking on the downloaded "exe" file.
For Parallel cable users only, connect the parallel cable from the PC to the printer. To continue, go to step 8 below.
For USB users, Plug the USB cable into the printer and PC.
A Hardware Wizard screen appears, click "Cancel".
From Windows, click "Start", "Settings", "Printers".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer", uncheck "Automatically detect and install my Plug and Play printer", and click "Next".
For USB users select "USB" and click "Next". For Parallel cable users select "LPT1" and click "Next".
To continue, click the "Have Disk" button.
Next, click "Browse" and go to the folder "c:\dj980\2kxpinf\enu\drivers\Win2k_xp". An "hpf980k.inf" file will be displayed. Select the file name and click "Open".
Click "OK" to continue. "hp deskjet 980c series" will now be found in the Printers column. Now, click the "Next" button.
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Next".
Choose "Do not share this printer" and click "Next".
Select "Yes" or "No" to print a test page and click "Next".
To complete the installation process, click "Finish". The hp deskjet 980c series printer driver will be added to the "Printers" window.

Microsoft Windows 2000
Description: Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click on the downloaded "exe" file. Once the files are loaded and the "hp deskjet 980c" screen displays, proceed to step 6. If this screen does not display, continue with the next step to manually open the screen.
Double-click on the c:\dj980\Win2k_xp folder to open the 3 letter language folder. For example, the English driver will display an "enu" folder.
Double-click on the "setup.exe" file to start the installation program.
Click the "Install hp deskjet 980c series printer software" icon button. Files will now be loaded.
Follow the instructions on the installer screens to complete the installation.

Microsoft Windows 2000, Microsoft Windows XP
Description: With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap.

Microsoft Windows 95
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer through:
A parallel cable on Windows 95/98/ME.
A USB or parallel cable on Windows 98/ME.
Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click on the downloaded "exe" file. Once the files are loaded and the "hp deskjet 980c" screen displays, proceed to step 6. If this screen does not display, continue with the next step to manually open the screen.
Double-click on the c:\dj980\Win9X_ME folder to open the 3 letter language folder. For example, the English driver will display an "enu" folder.
Double-click on the "setup.exe" file to start the installation program.
Click the "Install hp deskjet 980c series printer software" icon button. Files will now be loaded.
Follow the instructions on the installer screens to complete the installation.

Microsoft Windows 95
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable. Please note this driver has no "Program Group" functionality.
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj980 folder and double-click the downloaded "exe" file.
Under c:\dj980\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next" (applicable in Windows 98/ME).
To continue, click the "Have Disk" button.
Next, click "Browse" and move to the folder "c:\dj980\9xinf\enu\drivers\Win9x_ME". An "hpf980x.inf" file will be displayed. Select the file name and click "OK".
Click "OK" to continue. "hp deskjet 980c series" will now be found in the Printers column. Now, click the "Next" button.
Choose "LPT1" and click "Next".
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Finish". The hp deskjet 980c series printer driver will be added to the "Printers" window.

Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows NT 4.0, Microsoft Windows 2000, Microsoft Windows ME
Description: The HP DeskJet 960, 980, 990, and PhotoSmart 1200 Series printers have media sensing capability to automatically detect the type of media loaded in the printer and then select optimal settings for that type of media. Slow printing on plain paper or poor print quality on photo paper may be an indication that the media sense feature may not be set for optimal performance and accuracy. Download and run this media sense calibration utility to reset the media sense values in your printer.
Download Instructions:
Click the Download button. The next screen should have a dot in the button next to "Save this program to disk", if not, select it.
Click OK.
In the Save in field, click the arrow to see the dropdown menu, select Desktop. Make note of the name in the File Name field.
Click Save. The file will be saved to the Windows Desktop.
Close the web browser.
Note: After running the utility described below you can delete this file from your Desktop.
Running the Media Sense Calibration Utility.
Load clean white media in the printer. Do not use recycled media.
Double click the dj920xx.exe file just saved to the Desktop and follow the instructions on the utility. The printer should pick a sheet of paper and shine a blue light on the sheet. Then the media should eject to the Out tray. There is no printout on the sheet of paper.
Once the paper is ejected the calibration is complete.
FAQs
QUESTION: What printers can use this media sense utility?
ANSWER: The DeskJet 960C, DeskJet 980C, DeskJet 990C, and PhotoSmart 1200 Series printers.

QUESTION: What Operating Systems are compatible with this media sense calibration utility?
ANSWER: Windows 95, Windows 98, Windows Me, Windows 2K, and Windows NT.

QUESTION: How often should I run this utility?
ANSWER: Run this utility once. The media sense accuracy does not change over time. There is no advantage to running this utility periodically.

QUESTION: Are there any special system requirements?
ANSWER: No. This utility can be run from any Windows PC that meets the minimum product system requirements.

QUESTION: The printer picks a sheet then ejects it to the Out tray. The page has no printout. Is this all it does?
ANSWER: After the printer picks a sheet you should see a blue light appear. This blue light is part of the media sense calibration process. There is no printout on the ejected sheet.

QUESTION: I have gone into my driver and turned off media sense as the default setting ("Automatic" is not the default paper type). Will this utility recalibrate my media sense values?
ANSWER: Yes.

QUESTION: What if I continue to experience slow printing on plain paper or print quality problems on photo media?
ANSWER: Slow printing and print quality issues can be caused from other problems. Review information in the hp support web pages for other possible causes for these symptoms. If you need assistance contact the HP Customer Care Center.

Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 98SE
Description: With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap! In addition, the online options let you share your pictures and order prints and personalized photo items.

Microsoft Windows 98, Microsoft Windows ME
Description: Use this utility when:
The USB driver installs part way, then the driver will not install. The Add New Hardware Wizard will not appear or one of the following conditions will occur.
After selecting Finish on the Add New Hardware Wizard during a USB install, the HP Printer Driver Installation screen fails to appear.
Plugging in the USB cable causes the Add New Hardware Wizard to appear on the screen briefly. The USB port driver loads, and the Printer Driver Installation screen fails to appear. There is no interaction required from the user in this scenario.
After printing successfully with the printer installed on the USB port and then uninstalling the printer driver, attempts to reinstall it fail.
Information:
The computer will not recognize the printer a second time (as described above) because during the first installation keys and folders are put into the computer's registry. The uninstaller on the installation CD will not delete these keys and folders that refer to the printer, therefore it appears to the computer that the printer is installed and will not allow it to be installed a second time. These printer entries in the registry need to be deleted. HP has developed an uninstaller utility that will delete all of the unnecessary printer references from the registry.

Instructions for running the USB Uninstall Utility from the Web site:
Unplug the USB cable from either the printer or the computer.
Click the Download button. The next screen should have a dot in the button next to "Save this program to disk", if not, select it.
Click OK.
In the Save in field, click the arrow to see the dropdown menu, select Desktop. Make note of the name in the File Name field.
Click Save. The file will be save to the Windows Desktop.
Close the web browser.
When the Desktop appears, double click the xxx.exe file just saved to the Desktop.
In the Unzip to folder field, click the Browse button to see the drop down menu, select Desktop, and click OK.
Click Unzip. A message "2file(s) unzipped successfully" will appear. Click OK
Close the Winzip Self Extractor window.
Find the new HP icon on the Desktop labeled scr_xxx.exe. (xxx will be the model number of the printer.
Double click the HP icon. This will only take seconds.
Click Yes when asked "Do you want to restart your computer now?"
The computer will restart.
The printer may now be reinstalled by carefully following the set up instructions from the setup poster, the manual, or the web.

Microsoft Windows NT 4.0
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on your hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click on the downloaded "exe" file. Once the files are loaded and the "hp deskjet 980c" screen displays, proceed to step 6. If this screen does not display, continue with the next step to manually open the screen.
Double-click on the c:\dj980\Win_NT folder to open the 3 letter language folder. For example, the English driver will display an "enu" folder.
Double-click on the "setup.exe" file to start the installation program.
Click the "Install hp deskjet 980c series printer software" icon button. Files will now be loaded.
Follow the instructions on the installer screens to complete the installation.

Microsoft Windows NT 4.0
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable. Please note this driver has no "Program Group" functionality.
Installation instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj980 folder and double-click the downloaded "exe" file.
Under the c:\dj980\nt4inf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, choose "My Computer" and click "Next".
Choose "LPT1" and click "Next".
To continue, click the "Have Disk" button.
Next, click "Browse" and go to the folder "c:\dj980\nt4inf\enu\drivers\Win_NT". An "hpf980n.inf" file will be displayed. Select the file name and click "Open".
Click "OK" to continue. "hp deskjet 980c series" will now be found in the Printers column. Now, click the "Next" button.
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Next".
Choose "Not Shared" and click "Next".
Next, select "Yes" or "No" to print a test page and click "Finish". The hp deskjet 980c series printer driver will be added to the "Printers" window.

Microsoft Windows XP
Description: Manual Installation Instructions:
Create a new folder on the hard drive: c:\dj980 before downloading the printer driver.
Download the driver to the newly created c:\dj980 folder.
Open the c:\dj980 folder and double-click the downloaded "exe" file.
Dialog boxes indicating "Loading Files" and "Please Wait" will appear indicating files are being copied. Wait until the files are finished copying.
Click "Install Printer Software"
Note: If this screen is not present, check the taskbar for a minimized screen named "980c". Click on this item to activate this screen.
Follow the instructions on the installer screen to complete the installation.
Note: You may see a screen indicating the printer cannot be found. Click on the "Locate Printer" button to continue.
Note: There may be one or more printers installed. To verify the correct printer has been selected, do the following:
Click on the Start Menu
Click "Printers and Faxes"
Verify that the "hp deskjet 980c series" is present Note: There may be more than one printer with "980c" in the name. The one WITH "series" in the name is the printer driver from HP. The one WITHOUT "series" in the name is the Built-In driver included in the Windows XP operating system.
Make sure the HP printer with driver with "series" in the name has a Check Mark next to it, indicating it is the default printer.
To make a printer the default printer, right click on the printer name and select "Set as Default Printer"

Microsoft Windows XP
Description: Please note that with this driver version:
Status messaging and bi-directional communication is not available.
Ink level indication on the PC is not available.
HP Print Previewer is not available.
USB Installation Instructions:
Parallel Installation Instructions: