Hewlett Packard HP Officejet 7410xi All-in-One > Download Drivers and Utilities

Released 6 July 2005


Operating system(s): Mac OS 9, Mac OS X
Download file size: 156.55M

Software for the HP Officejet 7400 series for Mac OS X v10.2.8. This installer may not include some third-party software products that are on the installation CD.


Operating system(s): Mac OS X
Download file size: 98.36M
System Requirements

Mac OS X v10.2.8

Installation Instructions

Run the installer application and follow the on-screen instructions.

HP Image Zone software for Mac OS X v 10.2.8 and later


Operating system(s): Mac OS X
Download file size: 16.55M

HP Image Zone software for Mac OS X v 10.2.8 and later


Operating system(s): Mac OS X
Download file size: 16.55M

This installer will update the print driver to the latest version. If you have previously installed software for your hp all-in-one device, this installer will only update the print driver, although the software for scanning, faxing, and copying will be unaffected.
The following is a list of operating systems supported as of the release date for this software version:
Mac OS 10.1.x, 10.2.8 and 10.3.x
NOTE: Mac OS 10.4 already provides support for this software version therefore you do not need to download this update if you have Mac OS 10.4
This print driver updates the print driver for Mac OS X only. To update the printer driver for Mac OS 9 or for the Classic environment, install this print driver under Mac OS 9.


Operating system(s): Mac OS X
Download file size: 19.35M

Installation Instructions

Double-click on the hp all-in-one installer icon on the desktop to begin installation.
SOFTWARE DOWNLOAD HAS DECODING FAILURE USING SAFARI (Mac OS X Only)
When downloading hp all-in-one software using Safari (version 1.2), the downloading completes but displays a decoding error in the Download Manager.
SOLUTION:
Open Safari.
Select Preferences from the Safari menu.
Click the General icon in the toolbar.
Uncheck Open "safe" files after downloading.
Re-download driver.
It is advisable to re-open the Preferences and recheck Open "safe" files after downloading after re-downloading driver.
Manually Add the Printer
Open the Printer Setup Utility – located in /Applications/Utilities folder on the hard disk
Click 'Add'
Select 'USB' from the drop-down menu
Select your hp all-in-one model from the list

HP All-in-One printing-only software for Mac OS X v10.2.8, v10.3 and v10.4


Operating system(s): Mac OS X
Download file size: 14.25M

This download includes the HP driver, HP Printer Utility, and HP Photosmart Studio imaging software (optional install) for Macintosh OS X v10.3 and v10.4.


This update an issue wherein you cannot send a fax from an Intel based Macintosh while the device is setup over the Network (this fix is for the 2600 and 2700 only).

This update will fix an issue wherein while scanning in 1 Bit mode using the ADF in which about 18 mm of the bottom of the scanned image gets cropped and a 2-3 mm white padding would be applied to the left and right sides of the scanned image (this fix is for the 7300 and 7400 only).

This update an issue wherein you cannot send a fax from an Intel based Macintosh while the device is setup over the Network (this fix is for the 7400 only).

Enhancements

This update makes use of a PackageMaker based installation user experience (this enhancement is for all products listed).

Operating system(s): Mac OS X
Download file size: 164.26M
System Requirements

Mac OS X v10.3, v10.4 (Universal)

Installation Instructions

1. Download file to a directory on your hard drive.
2. Double-click the file and follow the on-screen instructions.

This download includes the HP driver, HP Printer Utility, and HP Photosmart Studio imaging software (optional install) for Macintosh OS X v10.3 and v10.4.


This update an issue wherein you cannot send a fax from an Intel based Macintosh while the device is setup over the Network (this fix is for the 2600 and 2700 only).

This update will fix an issue wherein while scanning in 1 Bit mode using the ADF in which about 18 mm of the bottom of the scanned image gets cropped and a 2-3 mm white padding would be applied to the left and right sides of the scanned image (this fix is for the 7300 and 7400 only).

This update an issue wherein you cannot send a fax from an Intel based Macintosh while the device is setup over the Network (this fix is for the 7400 only).

Enhancements

This update makes use of a PackageMaker based installation user experience (this enhancement is for all products listed).

Operating system(s): Mac OS X
Download file size: 164.05M
System Requirements

Mac OS X v10.3, v10.4 (Universal)

Installation Instructions

1. Download file to a directory on your hard drive.
2. Double-click the file and follow the on-screen instructions.

This download includes the HP Officejet driver, HP Printer Utility, and HP Photosmart Studio imaging software for Mac OS X v10.3.9, v10.4 and v10.5.


Original Software/Drivers


Operating system(s): Mac OS X, Mac OS X 10.5
Download file size: 191.31M
System Requirements

No additional prerequisites

Installation Instructions

Note: For Network Connections, please refer to the Setup Poster which shipped with your HP All-in-One for network setup and software installation instructions.

1. Click the Download button.
2. When a new pop-up window appears, click on the Save button.
3. Save the file in a desired location.

Note: Make sure the printer is not connected to the computer before running the file.
4. At the end of saving the file, go to the directory where the file was saved and execute it.

Note: File is compressed and may take time to expand and run.
5. Follow any on-screen instructions.

With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 6.19M

The Full Feature software/driver solution is the complete software solution intended for Users who want more than just a basic print and scan driver.
This installation SUPPORTS networked (Ethernet) and USB installations.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 276.2M

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Installation Instructions

Software Installation instructions:
Click the Download button.
Choose Open to start the download and run the software installer.
If you are connecting the HP all-in-one over a network, please refer to the Setup Poster which shipped with your all-in-one for network setup and software installation instructions.
Follow the on-screen instructions to begin the installation process.
USB ONLY: Connect the USB cable between your HP all-in-one device and your PC when directed by on-screen instructions, and turn on your HP all-in-one device.
Wait for additional on-screen installation instructions before using the all-in-one.

The Basic Feature Corporate software/driver solution is for Windows 2000 or Windows XP users only. It is intended for users who want a basic print and scan driver to use with their HP all-in-one device.
Software Installation instructions:
Click the Download button.
Choose Open to start the download and then follow the on-screen instructions to extract the installation files.
Click Start and choose Run.
Click Browse and navigate to the folder where the installation files were extracted. By default, the location is "C:\temp\HP_WebRelease".
Select Setup.exe and click Open.
Click Ok and then follow the on-screen instructions to start the installation process.
When the installation is finished, connect the cable between your HP all-in-one device and your PC, and turn on your HP all-in-one device.



Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 36.65M

The Basic Feature software solution is a driver-only software solution intended for Home Users who want a basic print and scan driver to use with their HP all-in-one device.
This software installation can be used on PC's which do not meet the minimum system requirements necessary to install the Full Featured software solution.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 37.41M

Installation Instructions

This installation SUPPORTS networked (Ethernet or wireless) and USB installations.
Software Installation instructions:
Click the Download button.
Choose Open to begin the download and run the software installer.
If you are connecting the HP all-in-one over a network, please refer to the Setup Poster which shipped with your all-in-one for network setup and software installation instructions.
Follow the on-screen instructions to begin the installation process.
USB ONLY: Connect the USB cable between your HP all-in-one device and your PC when directed by on-screen instructions, and turn on your HP all-in-one device.
Wait for additional on-screen installation instructions before using the all-in-one.

Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows XP x64
Download file size: 417.89k

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
Download file size: 625.67k
System Requirements

This utility will only support USB connected printers.

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Installation Instructions

1. Click the Download button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap! In addition, the online options let you share your pictures and order prints and personalized photo items.


Operating system(s): Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 98SE
Download file size: 5.39M

HP Scan Diagnostic Utility is created to diagnose and fix scan related issues with HP All-in-One devices. Some symptoms the utility will attempt to fix are: 1) Scanner communication error displayed on your monitor. 2) No scan options error displayed on the HP device control panel or scanning from the device results in device not to respond. Follow the on-screen instructions to run the utility. In case the utility does not fix the issue, please perform one or all of the following:

• Make sure that the correct device is selected in the HP Solution Center or HP Director.

• Turn off the printer, and then turn it on again. If the issue continues, reboot the PC.

• Uninstall and reinstall the HP Software. Please refer to the HP Support website for more detailed troubleshooting if none of the above resolves the issue.


Operating system(s): Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP, Microsoft Windows 98SE
Download file size: 130.88k

HP Instant Share Remote Printing makes use of the HP Instant Share server to send print jobs to Instant Share-enabled printers or All-in-Ones.
To use Instant Share Remote Printing, you must have access to an Instant Share-enabled device.
For more information about Instant Share Remote Printing, visit HP Instant Share.


Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 32.46M

Installation Instructions

Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions to start the installation process.

If problems arise while installing or uninstalling the software, download this removal utility to uninstall the HP All-in-One software before attempting software reinstallation.
IMPORTANT NOTE:
This utility removes only version 4.2.0 of the driver.
Running the removal utility may remove the drivers and software for other HP printing, scanning or digital imaging products.
This utility works in stages. The first time the utility is used, it runs at level one. The next time the utility is used, it runs at level two. There are four levels. The effects of each level are shown in the table below.
Uninstaller levelDescription
1Removes the Windows device discovery (Plug and Play) entries from the Windows registry. After running level 1, connect the USB cable to the all-in-one and let Windows try to discover the device again.
2Performs Level 1 and removes the software drivers. After running level 2, run the all-in-one installer and use the "Add a new device" option to attempt to reinstall the all-in-one again.
3Performs Levels 1 and 2 and removes the HP Photo and Imaging software. You must completely reinstall the all-in-one software after running level 3.
4Performs Levels 1, 2 and 3, and removes HP Software Update. You must completely reinstall the all-in-one software after running level 4.

Installation instructions:
Click the Download button.
When prompted, choose Open or Run to start the download and run the installer.
Follow the onscreen instructions.



Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 866.52k

This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.


The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.


Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 441.79k

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Installation Instructions

The patch will download and expand into your a folder called c:\col10862 and automatically execute. Execution should take place within a few seconds. Once the patch has executed, it will display a message box requesting you retry the scan.
Once the patch has been executed, you may delete the C:\COL10862 with the COL10862.exe file.

Description
If you receive an "Error 1714" error message while installing your HP software, download and run this utility.
Installation instructions:
Click the Download button.
When prompted, choose Open to start the download and run the installer.
Follow the onscreen instructions.
After running the utility:
Reinstall your HP software.



Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 257.13k

Resolves network performance issues when an HP All-in-One device is installed. If you have experienced a DEP (Data Execution Prevention) error, you may see more DEP errors during reboot until the patch takes effect.
The first DEP error may have happened hours before. Successive DEP errors will occur in real time until the patch is fully installed.


Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 5.15M

Installation Instructions

Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.

Network events might cause printing and scanning on your HP All-in-One device to fail. This update improves the software's ability to prevent this issue.


Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 181.61k

Updates your HP software to resolve a potential security risk condition.


Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 1.44M

Adds "Borderless, 13 x 18 cm" to the paper size listing in your printer properties (or preferences).


Operating system(s): Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows XP
Download file size: 1.04M

The Corporate drivers are for Windows 2000 or Windows XP users only. They are intended for corporate users who want a basic print and scan driver to use with their HP all-in-one device. This supports the following products: HP Officejet 4200, 5500, 5600, 6100, 6200, 7200, 7300 and 7400 Series devices.

This installation supports networked (Ethernet or wireless) and USB installations. The network install method is supported from the command line only; please see Readme file for proper Network Installation. (Readme files can be found in extraction directory; see Step 4 in the installation instructions below or "C:\temp\HP_WebRelease\Setup\Enterprise\readme")


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows XP Professional, Microsoft Windows XP Media Center, Microsoft Windows XP Home Edition, Microsoft Windows XP Tablet PC Edition
Download file size: 33.95M
System Requirements

No additional prerequisites

Installation Instructions

Click the Download button.Choose Run to start the download and then follow the on-screen instructions to extract the installation files.
Click Start on task bar and choose Run.
Click Browse and navigate to the folder where the installation files were extracted. By default, the location is "C:\temp\HP_WebRelease".
Select Setup.exe and click Open.
Click Ok and then follow the on-screen instructions to start the installation process.
When the installation is finished, connect the cable between your HP all-in-one device and your PC, then turn on your HP all-in-one device.

This update will correct an issue where your networked printer software uninstalls itself without warning.


Operating system(s): Microsoft Windows Vista, Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista Starter, Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Home Premium (32-bit)
Download file size: 838.8k

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This download includes the HP Full Feature Software and Drivers.

The Full Feature Software solution supplies full access to the many features of the All-in-One device and is intended for Users who want more than just a basic print and scan driver.


Enhancements

Original Software/Drivers

Operating system(s): Microsoft Windows Vista, Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista Starter, Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Home Premium (32-bit)
Download file size: 163.07M
System Requirements

No additional prerequisites

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Installation Instructions

Click the Download button.
Click the Run button to begin the download.
Note: File is compressed and may take time to expand and run.
For "Network Connections", please refer to the Setup Poster which shipped with your HP All-in-One for network setup and software installation instructions.
Follow the on-screen instructions to begin the installation process.
Click Finish.
Your product should be ready to print.

This update will correct an issue where your networked printer software uninstalls itself without warning.


Operating system(s): Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Enterprise (64-bit)
Download file size: 963.87k

This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.


Operating system(s): Microsoft Windows XP
Download file size: 925.55k

Prevents the Cannot Find error after clicking next on the Sign up now Product Registration page.


Operating system(s): Microsoft Windows XP
Download file size: 4.18M

Beta driver providing basic print and scan functionality.



Operating system(s): Microsoft Windows XP x64
Download file size: 58.43M

Installation Instructions

Follow the installation instructions below for your printer connection, USB or Networked (Wired and Wireless).

Installation Instructions: USB Connection
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below.
Note: There may be a long pause between each of the steps below.
4. Choose Direct Connect.
5. Power on the printer, and connect it to the computer when prompted.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: USB Connection
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).

Installation Instructions: Network (Wired and Wireless)

Checklist for Wired Network Setup:
1. Turn the printer on.
2. Ensure the printer is connected to the network.

Checklist for Wireless Network Setup:
1. Turn the printer on.
2. Ensure the "Wireless" is turned on for the printer. (Typically signified by Blue Light on printer.)
3. Write down the wireless setting for your network. They are stored in the access point (the box with antennas).
4. To get to the access point:
a. Press the Windows key and the R key. Type CMD and press ENTER.
b. Type IPCONFIG and press ENTER.
c. Write down the IP address that appears in the line that says "Default Gateway". Example "192.162.0.1"
d. Press the Windows key and the R key. Type http:// and press ENTER . Example http://192.168.0.1. That will take you to the access point web server. Check your access point manual for more instructions.
e. You need to find the following settings.
i. SSID or Network name
ii. Encryption (None or disabled, WEP or WPA)
iii. Key or paraphrase

f. If you cannot find these settings, contact the manufacturer of your access point for help.
5. If your printer has an LCD display, press Setup, go to the network menu and select the wireless configuration option (usually called Wireless Setup Wizard) and follow instructions.

Note: If the printer cannot connect to your wireless network:
1. Ensure MAC address control/filter includes new printer's MAC addresses OR MAC address control/filter is turned "Off".
2. Ensure SID broadcasting is temporary enabled for easier setup.
3. Follow your setup instructions that came with your printer for more information on configuring your wireless printer.

Installation instructions: Wired and Wireless Network
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just Run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below:
Note: There may be a long pause between each of the steps below.
4. Choose Network.
5. Choose your printer after the installer has identified it on the network.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: Wired and Wireless Network
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 677.96k
System Requirements

This utility will only support USB connected printers.

Installation Instructions

1. Click the Download button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.