Epson Stylus Pro 11880 Download Manual

CPD-24624
EPSON Preferred
Limited Warranty Program for the Epson Stylus

Pro 64-inch Wide Printers SM

Priority
Technical Support
Toll-Free
Phone Number
Security and
Peace of Mind
On-Site RepairCongratulations on your purchase of the Epson Stylus

Pro 64-inch wide ink jet printer. Your printer is designed to provide consistent high quality output in the demanding professional graphics environment. To ensure your complete satisfaction with its performance, Epson is pleased to include the Epson Preferred
SM
Limited Warranty Plan described in this document.
This document applies to the following printer model (all configurations): Epson Stylus Pro 11880.
This one-year limited warranty plan includes priority toll-free technical phone support and on-site hardware service for your printer. Should you have a question or experience a problem with your printer, simply call the exclusive
Epson Preferred toll-free number, select the technical support option, and enter your Unit ID Number as described in this booklet. Please have your
Serial Number available for the answering technical support specialist. Since it’s an exclusive number, your call will be answered promptly.
Please review the information contained in this booklet. You’ll find your personal Unit ID Number and the exclusive Epson Preferred toll-free number.
You’ll need these numbers to take advantage of our Preferred Service. You’ll find our complete terms and conditions for this one-year limited warranty at the end of this booklet, under “Terms and Conditions – Limited Warranty for
Commercial Products.”
Once again, congratulations and welcome to the Epson Preferred Family.
Welcome and Congratulations
EPSON Preferred
Limited Warranty Program for the Epson Stylus Pro 64-inch Wide Printers SM

Purchasing Extended Service: the Epson Preferred Plus Service and Support Plan

The Epson Preferred Limited Warranty Plan offers premium warranty service for one year. We’d like to inform you of the opportunity to extend that premium level of service through the Epson Preferred Plus Service and Support
Plan – Epson’s extended service contracts for the Epson Stylus Pro 64-inch wide printers. Just purchase the Preferred Plus Service and Support Plan and you’ll continue to have the same service and support we provide under the limited warranty, including access to our toll-free priority technical support line and our on-site hardware service.

You may purchase a two-year or one-year Preferred Plus Service and Support

Plan. The conditions for purchase are stated immediately below.

Two-Year Preferred Plus Option:This plan is available for purchase only during the one-year limited warranty period. It provides you with two additional years of service after the end of your original warranty, for a total of three years of coverage. No renewal of extended service is available after that time.
One-Year Preferred Plus Option:This plan is available for purchase during the one-year limited warranty period, and, under certain conditions, after that period.
Purchase During the One-Year Warranty Period
If you purchase our one-year extended service plan during the warranty period, the plan provides you with one additional year of contract service after the end of your original warranty, for a total of two years of coverage. Epson may at its discretion allow you to renew your extended service for one additional year (for three years of total coverage), subject to the conditions described in the next paragraph. No further renewal of extended service is available after that time.In order to qualify for a one-year renewal of extended service, the Total Prints counter on the printer must be at 9500 pages or less. The information on the Total
Prints counter can be obtained from the printer control panel by pressing the Menu button: Menu > Printer Status > Total Prints. Even if the total number of prints on the printer does not exceed the specified 9500 pages, Epson may still at its discretion not allow renewal based on the printer’s service and usage history.

Purchase After the One-Year Warranty Period

Epson may at its discretion allow you to purchase our one-year extended service contract after expiration of your printer’s original warranty period, subject to the conditions described below. No renewal is available after that one year of extended service.

In order to qualify for purchase of our one-year plan after expiration of the warranty:• The printer must be no more than two years old based on initial shipment data from Epson’s warehouse.

• The Total Prints counter on the printer must be at 9500 pages or less. See above
(under “Purchase During the One-Year Warranty Period”) for how to check this.
• At your expense, maintenance service (or, if the printer is currently malfunctioning, then a time and material repair) must be performed by an Epson Authorized

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HelpDrivers Since March 2000