Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner > Download Drivers and Utilities

Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4

This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5

This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5

System Requirements

Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4

This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.

This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.

This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.

This is the complete download of HP photo and imaging, v.2.2, for the HP scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.

This update fixes a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of HP's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (, ) you may get an error that prompts you to insert the HP software CD so needed files may be installed.
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using HP director even when Acrobat 6 is installed on the system.

This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.

This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.

This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that fixes an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.

This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.

This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (, ) you may get an error that prompts you to insert the HP software CD so needed files may be installed.
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.

The HP system diagnostics utility gathers and displays information about your Windows based system. This information can be especially helpful if you need telephone support for your HP scanjet scanner or photosmart camera product. Installing this utility before making a phone call to the HP Customer Care Center will help the agent assisting you, and may save valuable time.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.

The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.

This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.

This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.

This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.

This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.

This update fixes a problem when trying to create a mirror, or flip, a black and white image in HP photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.

This patch fixes an error with HP photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer HP scanjet on the same system that had an older HP scanjet scanner which used earlier versions of HP photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of HP photo and imaging loaded on your computer and are having problems using the instant share button.

This update fixes an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following HP scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The HP photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.

This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.

This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.

Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download now button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.

This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.

This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.

Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.

This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.

This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.

This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.

System Requirements

This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.